Shipping & Returns

Shipping

***SHIPPING UPDATES***
USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of Covid-19. Because of this, your order may experience up to a 2-week delay. Please understand that I am doing my very best to make sure you receive your order as quickly as the systems allow. Thank you for your patience and understanding!

Estimated processing times:
2-4 weeks. The studio is open Monday-Friday, and closed on the weekends. We do our best to meet these shipping estimates, but cannot guarantee them (although we try very hard to!!)

Estimated shipping times:
For the US: About 3-4 business days after your order has been packaged and dropped off at the post office. International orders can take anywhere from 3-8 weeks. International orders have been significantly delayed.

Packaging:
All prints are enclosed in acid-free archival safe clear sleeves and shipped in rigid flat mailers supported by 50pt paper board or corrugated kraft sheets for full protection.

Tracking
All orders are processed and shipped via USPS and will include a tracking when shipped.

Expediting orders
If you need expedited shipping or to place a special order, please e-mail shop@jeremiahshalo.com.

Returns

Returns, exchanges, or cancellations are not accepted at this time. Faulty goods will be replaced on a case by case basis if adequate evidence is provided. All sales are final at this time.